A more connected car: On Mercedes-Benz, mobile and vehicle telematics
March 27th, 2010 • automotive, mobile
Originally published in Headlight Blog. Mercedes-Benz mbrace, a new telematics platform that Mercedes-Benz USA (MBUSA) launched recently, is the first such system to have a companion mobile application. The app lets registered mbrace customers lock and unlock vehicle doors as well as locate their vehicle from within the vicinity of one mile. The app also lets owners contact their preferred Mercedes-Benz dealership or locate dealers in the U.S. by proximity. It provides dealer name, address, phone number and even pinpoints their location on a map. The click-to-call functionality allows for easy access to the mbrace Customer Response Center, Mercedes-Benz Customer Assistance Center and Mercedes-Benz Financial. Users must be active Mercedes-Benz mbrace subscribers to use the companion mobile application. Read More
Interaction Designer (IxD) and Mobile UX Specialist with expertise in rich internet applications for the world wide web and the emerging mobile internet.